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FAQ's

ABOUT ORGANIC ATMAN

Who are you? What do you do? and why?

Our philosophy is to work to standards and not price. Our farmers practice all natural, organic and regenerative farming on their farm’s that are spread across Maharashtra. We use the farm produce to make food products that are minimally processed, most of it is made by hand with the efforts and love of our women team. Most of the products that we make are made by local skilled artisans in the community who bring with them years of expertise in doing so. We believe in using traditional and ancient methods of farming and processing. Our products are made consciously while keeping nutrition in mind. We aim to deliver our customers the purest products to help them lead a healthier and carefree life.
Our farmers are handpicked and go through proper training and auditing to make sure that the produce is grown organically, responsibly, sustainably and with minimum human disturbance to the crop. We source produce from Certified Organic Farmers who have NPOP/EU/NOP certification, PGS certified farmers supported by the NCOF, Government of India and trusted and reliable farmers specifically tribal and marginal farmers who cannot afford certification but are committed to grow organic.


What about Organic Atman? How is Organic Atman related to Mrive Organics ? 

We bring our products to the market under the brand name ‘Organic Atman’. Atman ( आत्मन् ) is a Sanskrit word meaning Soul or Self. ‘Atman’ is the spiritual essence in all creatures, their real innermost essential being. It is eternal, it is the essence, it is ageless. Mrive Organics LLP is a registered firm and Organic Atman is a trademarked and copyrighted brand used by Mrive Organics LLP.

 

Why should we buy an "Organic Atman" product? What sets you apart?

Organic Atman products are much more than just healthy chemical free food ingredients, they are a sentiment. A sentiment of love, care and comfort. Love and adoration for mother nature and its natural ways, care and comfort from the old wise farmer and the chirpy ladies whose faces light up knowing that amidst the hustle bustle of the busy city, people will now be able to eat healthy clean and pure food ingredients that they sowed the seeds for.
Organic Atman products are artisanal products that will take you back to your roots, to healthier and simpler times. To a time when man coexisted with nature in perfect harmony, and nature rewarded him with high quality food that was packed in nutrition. The world we live in today and most of the sources of nutrition and food around us have been diluted by genetically modified seeds, sewage, chemical fertilisers and pesticides, etc that disrupt the ecosystem. Our products are nothing like the ones you get in the market today.

 

REGISTRATION AND ACCOUNT RELATED

How do I register?

You can register by clicking on the "User" icon at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.

 

Are there any charges for registration?

No, registration on www.organicatman.com is absolutely free.
 

What is my Account? 

My Account is the section you reach after you log in at organicatman.com. My Account allows you to track your active orders, credit note details as well as see your order history and update your contact details.

 

PAYMENT RELATED

What are the modes of payment?

You can pay for your order on organicatman.com using the following modes of payment:  Credit and debit cards (VISA / Mastercard) and Other Online UPI Payments.

 

Is it safe to use my Credit/Debit card on this website?

Yes it is absolutely safe and secure to use your card on www.organicatman.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer. We are using PayU Biz as a payment getaway, which is a secure option for Online Payment.

 

DELIVERY RELATED

When will I get my order?

Orders once placed are dispatched at the earliest, once you place an order we make fresh products and it will be dispatched within 2-3 days, if it is out of stock we will source it from the farms, process it and dispatch it within 10 days. It generally takes 3-5 days for your order to reach you. 

 

What are the delivery Charges? 

We use trusted and reliable delivery partners, so that your order reaches you on time and in perfect condition.

City /Order Type /Delivery Charge
Mumbai - Standard -  
Order Value Rs.0-500 : Delivery Charge Rs.100
Order Value More than Rs.500 : Delivery Charge Rs.80

 

PRODUCT RELATED

I have an issue with the quality of the product purchased. Do you have a return policy?

We are a small business and thrive pretty much on the love and support we receive from our customers. Since our products are all handmade and fresh made without any traces of Artificial Additives or Preservatives, they are vulnerable to spoilage if exposed to high temperatures or moisture. If you have an issue write to us at mriveindia@gmail.com and maybe attach a few pictures and we will be happy to replace it for you.